Contact
Write to us at soporte@althiaedu.com. It is Althia's only email address, and a person reads it, not an automated system.
Depending on what you need
- Help with the app: tell us what you were trying to do and on which screen. In the app you can also write to us from Configuración → Ayuda y comentarios (Settings → Help and feedback).
- Billing, cancellation and refunds: write to us, or ask Paddle directly from the link in your receipt or at paddle.net. Paddle.com is our reseller and Merchant of Record. Details are in the Cancellation and Refund Policy.
- Privacy and your data: to access, correct or delete your data, write to us from your account's email. We explain it in the Privacy Policy.
- Schools: licenses to cover a whole teaching staff will be available later. If you are interested, write to us and we will let you know when they are ready.
Who provides the service
Althia is a service of Adherllys Meléndez García (trade name: Althia), Las Terrenas, Samaná, Dominican Republic.