Terms of Service

Last updated: November 12, 2026

This is an English translation of our Términos de uso, provided for convenience. If the two versions differ, the Spanish version prevails.

These terms govern the use of the Althia apps; today, Althia - Gestión Académica, an academic management app with artificial intelligence for teachers. Althia is a service of Adherllys Meléndez García (trade name: Althia), Las Terrenas, Samaná, Dominican Republic («Althia», «we»). When you use Althia, your contract is with Adherllys Meléndez García. By creating your account or continuing to use Althia, you accept these terms and the Privacy Policy.

1. Your account

• Althia is for teachers and academic staff who are of legal age. Students do not create accounts or use the app.
• Your account is personal: do not share it. Keep your password safe; you are responsible for what is done with your account.
• The information you give us must be true and up to date.

2. Subscription and payments

• To use Althia you need an individual subscription (USD 24.99 per month or USD 279.90 per year). Licenses for schools will be available later.
• Free trial: when a 7-day free trial is offered to you when you subscribe, you enter your card but nothing is charged during those days; the subscription starts when the trial ends and is charged automatically. If you cancel before it ends, you are not charged anything. The trial is offered only once per account.
• The price and any applicable tax are shown before you pay.
• Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle issues your receipt, applies any applicable taxes, is the name you will see on your bank statement, and handles all customer service inquiries about billing and returns. Your card details are handled by Paddle; Althia never sees them.
• The subscription renews automatically at the end of each period until you cancel it.
• If a renewal payment fails, access continues only until the end of the period already paid. There is no grace period.
• If we change the price, we will notify you at least 30 days before your next renewal. You can cancel before it applies.

3. Cancellation and 14-day guarantee

You can cancel at any time from Configuración → Mi suscripción (Settings → My subscription) in the web version, or from the link in your receipts. You will not be charged again and you keep access until the end of the paid period. Every payment, monthly or yearly, has a 14-day guarantee: if you are not satisfied, request a refund within 14 days of that payment and we refund the full amount, no questions asked. Details are in the Cancellation and Refund Policy.

4. Usage limits

The artificial intelligence and voice features have a daily and a monthly limit per account, so the service stays sustainable and its price does not go up. If you reach a limit, those features pause until the next day or month; the rest of Althia keeps working.

5. Content created with artificial intelligence

Althia uses artificial intelligence to help you create materials, lesson plans and answers. It can make mistakes: always review the content before using it with your students. It does not replace your professional judgment or the rules of your school or of the education authorities.

6. Your students' data

If you record data about your students (for example, names, grades or attendance), do so in accordance with your school's rules and the law. Althia uses that data only to provide the service to you, as explained in the Privacy Policy.

7. Acceptable use

• Do not use Althia for anything illegal, offensive or harmful to other people.
• Do not use Althia's artificial intelligence to create illegal content, non-consensual sexual content, impersonations or «deepfakes», hateful or harassing content, or malicious software; nor to publish other people's personal data, deceive or pose as someone else, or try to get around the AI's safeguards.
• You are responsible for what you ask for and for what you publish or share. We may remove content or suspend accounts that break these rules.
• Do not try to access other people's accounts, get around the limits or the security, or overload the service.
• Do not resell or share access to your subscription.

8. Your content

What you create in Althia is yours. You only give us permission to store and process it as far as needed to provide the service to you.

9. Intellectual property

Althia, its software, its brand and its design belong to Adherllys Meléndez García. What you create is yours (section 8). If you believe something in Althia infringes your rights, write to us at soporte@althiaedu.com: we will review it and remove it if appropriate.

10. Availability

We work to keep Althia running at all times, but we do not guarantee that the service will work without interruptions or errors: there may be pauses for maintenance or because of failures in the services we use. Your data is also stored on your device so you can keep working offline.

11. Suspension

We may suspend or close an account for serious or repeated breach of these terms, non-payment, fraud or security risk. A refund or a chargeback ends access for the affected period.

12. Liability

To the extent permitted by law, Althia is provided as is, and our total liability is limited to what you have paid in the previous 12 months. Nothing in these terms limits the rights the law gives you as a consumer.

13. Changes to these terms

If we change these terms, we will notify you in the app before the changes apply. If you do not agree, you can cancel your subscription.

14. Governing law

These terms are governed by the laws of the Dominican Republic.

15. Contact

Write to us at soporte@althiaedu.com. Althia is a service of Adherllys Meléndez García, Las Terrenas, Samaná, Dominican Republic.